Suggested E-Mail Etiquette

The faculty (and others I am sure) are suffering from an excess of email, so please be cautious about sending out broadcast messages (to faculty particularly). Here are some steps you can take to help reduce the glut, and incidentally make it much more likely your message or request will be acted upon:

  1. The subject line is very important -- if you are precise and informative about the nature of the request, faculty will be better able to filter out messages of importance to them.

    Examples of good subject headings (which enable the reader to decide from the subject alone if the message is important to them):

    • Committee assignment forms needed ASAP
    • Your biobib is past the deadline
    • Seminar on ICs
    • "Design of Mixed Signal ICs"

    Examples of less helpful subject headings (which are increasingly likely to be missed or passed over):

    • Urgent request
    • Committee assignments
    • Biobibs

  2. Send your message to only those people it impacts rather than broadcasting the message. If only 20 faculty are late with something, please take the time to address the message to only those who are affected.

  3. Make sure email requests really are important.

  4. Make the urgency of the message match accurately the situation. Send urgent-sounding dunning messages only when the REAL deadline is approaching or something BAD is about to happen.

  5. Make the body of the message as concise and to the point as possible.

  6. If your message is in reply to an incoming email, include a copy of the original email AFTER your reply. (When dealing with 100+ email messages a day it is sometimes difficult to reconstruct the context.)

Taking these fairly simple steps will increase the effectiveness of our email communications greatly. Thanks!


EECS Policies and Procedures